Question 1

What is Web Hosting?

Accepted Answer

Web hosting is a service that allows you to store your website files on a server and make them accessible online.

Question 2

Which type of hosting is right for me?

Accepted Answer

It depends on your needs—shared hosting is affordable, VPS hosting gives more control, dedicated hosting is for high-traffic sites, and cloud hosting is scalable.

Question 3

Can I upgrade my hosting plan later?

Accepted Answer

Yes, you can upgrade anytime without downtime.

Question 4

Do you provide free SSL certificates?

Accepted Answer

Yes, all hosting plans include free SSL certificates.

Question 5

How secure is your hosting?

Accepted Answer

Our servers are protected with firewalls, malware scanning, DDoS protection, and 24/7 monitoring.

Question 6

What is Reseller Hosting?

Accepted Answer

Reseller hosting lets you create and sell your own hosting packages using our server resources.

Question 7

Do I need technical knowledge to start Reseller Hosting?

Accepted Answer

Not necessarily, as we provide easy-to-use control panels like WHM and cPanel.

Question 8

Can I brand the hosting with my own company name?

Accepted Answer

Yes, you can sell hosting under your own brand (white-label).

Question 9

What billing software do you provide?

Accepted Answer

We offer WHMCS or other automation tools for client management and billing.

Question 10

What is a domain name?

Accepted Answer

A domain name is your website’s unique address (like example.com) that people use to visit your site.

Question 11

How do I register a domain?

Accepted Answer

Simply search for your preferred name, check availability, and register it through us.

Question 12

Can I transfer my domain to you?

Accepted Answer

Yes, domain transfers are quick and easy with minimal downtime.

Question 13

Do I own my domain after registration?

Accepted Answer

Yes, once registered in your name, you own full rights to it.

Question 14

What is the difference between VPS and Dedicated Hosting?

Accepted Answer

VPS shares a physical server but gives you isolated resources, while dedicated hosting gives you an entire server.

Question 15

Do I get root access?

Accepted Answer

Yes, both VPS and Dedicated Hosting plans come with full root access.

Question 16

Can I install custom software?

Accepted Answer

Yes, you can install and configure any software supported by the OS.

Question 17

What operating systems are available?

Accepted Answer

We offer Linux and Windows options for VPS and Dedicated servers.

Question 18

What is Cloud Hosting?

Accepted Answer

Cloud hosting uses multiple servers to host your site, ensuring high availability and scalability.

Question 19

Is Cloud Hosting better than Shared Hosting?

Accepted Answer

Yes, cloud hosting is faster, more reliable, and scales easily as your website grows.

Question 20

Do you offer pay-as-you-go billing?

Accepted Answer

Yes, you only pay for the resources you actually use.

Question 21

How is uptime guaranteed in Cloud Hosting?

Accepted Answer

Our cloud platform uses multiple servers to ensure 99.9% uptime.

Question 22

What is Email Hosting?

Accepted Answer

Email hosting provides you with professional, business-class email services using your own domain name.

Question 23

Can I access my email on mobile?

Accepted Answer

Yes, our email hosting supports IMAP/POP3 and works with Outlook, Gmail, and mobile apps.

Question 24

Do you provide spam protection?

Accepted Answer

Yes, all email hosting plans come with advanced spam and virus filtering.

Question 25

Do you provide 24/7 support?

Accepted Answer

Yes, our support team is available 24/7 via chat, email, and phone.

Question 26

Do you offer a money-back guarantee?

Accepted Answer

Yes, we provide a 30-day money-back guarantee on most hosting plans.

Question 27

How do I migrate my website to your hosting?

Accepted Answer

Our migration experts can transfer your website for free without downtime.

Question 28

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards, net banking, UPI, and PayPal.

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