Terms and Conditions

Last Updated: [13.08.2025]

These Terms and Conditions (“Agreement”) govern your use of the domain registration, hosting, and related services (“Services”) provided by NetGetIndia (“Company”, “We”, “Us”, “Our”). By ordering, registering, or using any of Our Services, you (“Customer”, “You”, “Your”) agree to abide by this Agreement.

1. Scope of Services

1.1 We provide domain name registration, domain renewal, domain transfer, web hosting, email hosting, SSL certificates, website security services, and related technical services.
1.2 Our Services are provided in accordance with ICANN policies, registry rules, and applicable laws.

2. Domain Registration

2.1 Domains are registered on a first-come, first-served basis. We do not guarantee domain availability until payment has been processed and confirmed.
2.2 You must provide accurate and up-to-date WHOIS information as per ICANN requirements. Failure to do so may result in suspension or cancellation of the domain.
2.3 Domains are registered for a fixed term (usually 1–10 years) and must be renewed before expiration to maintain ownership.

3. Domain Renewal and Expiration

3.1 Renewal is the sole responsibility of the Customer.
3.2 We may send renewal reminders by email, but We are not liable for any non-receipt of these reminders.
3.3 Failure to renew before expiration will cause:

  • Immediate service interruption for domain-related services (web/email hosting).
  • The domain entering a Grace Period (if applicable).
  • Additional redemption/restoration fees after the grace period.
  • Permanent deletion if not restored before the Redemption Period ends.

3.4 We do not guarantee the recovery of expired domains.

4. Domain Status Definitions

Active: Domain is registered and fully functional.
Hold (Registrar Hold/Registry Hold): Temporarily disabled due to policy violations, disputes, or unpaid fees.
Suspended: Domain or related services are temporarily inaccessible due to non-compliance or abuse.
Expired: Registration term has ended without renewal.
Removed/Deleted: Domain is deleted from the registry database and available for public registration.

5. Hosting Services

5.1 Hosting accounts are provided for websites, email services, and other online content as described in Our hosting plans.
5.2 Hosting resources (bandwidth, storage, CPU usage) are subject to the limitations outlined in your selected plan.
5.3 We reserve the right to suspend or limit services if you exceed allocated resources or cause server/network issues.
5.4 Hosting accounts may not be used for:

  • Spamming, phishing, or malware distribution.
  • Illegal content, copyright infringement, or hate speech.
  • Hosting adult content without explicit written approval.

6. Suspension of Hosting

We may suspend hosting services without prior notice if:

  • Payments are overdue.
  • You breach this Agreement or any Acceptable Use Policy.
  • Your site causes security risks or excessive resource consumption.
  • We receive legal or regulatory orders to take action.

Suspension does not remove your payment obligations.

7. Termination of Hosting

Hosting services may be terminated if:

  • You fail to resolve violations within 7 days of notice.
  • You repeatedly violate acceptable use policies.
  • Payment remains unpaid for 30 days after the due date.
  • Legal action or regulatory requirements force termination.

Upon termination:

  • All files, databases, and emails may be permanently deleted without recovery.
  • Domain names will follow registry expiration rules.
  • No refunds are issued for the unused hosting period.

8. Removal and Data Deletion

8.1 Once a domain or hosting account is removed, all associated data is permanently deleted.
8.2 We do not guarantee data recovery after deletion. Customers are solely responsible for maintaining their own backups.

9. Service Expiration

9.1 Hosting services expire on the end date of the billing cycle if not renewed.
9.2 A 7-day Grace Period may be offered for late payments (varies by plan).
9.3 After expiration and grace period, the account enters Suspension status, followed by Permanent Removal after 30 days.

10. Customer Responsibilities

  • Keep your account contact information accurate.
  • Ensure your domain/hosting content complies with laws.
  • Maintain backups of your data.
  • Pay invoices before the due date.

11. Limitation of Liability

We are not liable for:

  • Loss of domain name due to expiration, deletion, or transfer.
  • Loss of data due to account termination, suspension, or technical issues.
  • Financial losses caused by downtime, errors, or third-party actions.

12. Amendments

We may update these Terms at any time. Updated terms will be published on Our website, and continued use of Services constitutes acceptance.

13. Governing Law

This Agreement is governed by the laws of India, and disputes will be handled in the courts of Mangaluru, Karnataka.